Meet Our Founders

Shanna is a Senior Executive Underwriter for Specialty Excess Casualty at Navigators, A Brand of The Hartford in San Francisco, California. She specializes in a range of fields including construction, manufacturing, agriculture and sales/service organizations. Prior to her time in E&S, she spent five years in Casualty Facultative Reinsurance underwriting at Catlin, Inc. Shanna has been in the industry for more than ten years, and is active in the SLA of California’s Next Gen Committee and CIWA. 

Pam is the Chief Operations Officer for Crouse and Associates Insurance Services an independent wholesale broker headquartered in San Francisco, California.  Pam has been with Crouse and Associates over 26 years and before this, spent 9 years working at local retail agencies.  In addition to being COO, Pam is a top producer with her firm and enjoys leading and mentoring others.   She has been actively involved in the Surplus Lines Association since 2008, served as Chairman of the California Surplus Lines Association in 2013 and is currently the Next Generation Committee Chair.

Donna is the Pacific Northwest Region Sales Executive with Distinguished insurance who has over 30 years of insurance industry experience. Donna has vast experience within many segments of the industry.  She has been a Field Underwriter for Universal Underwriters, owned her own retail agency, and an AVP Business Development at Westchester, A Chubb Company.  Donna’s coaching leadership certification is a key to her success in building long-term relationships with her customers.